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Navigating the Complexity of Trust: Insights from HR Reliance

Man helping another man hike, trusting that he will help. People helping and, team work, trsust concept.

We were recently asked by a few of our clients, “Do you think trust is given or earned?” We have to admit we stammered through a response.

Now that we’ve had time to reflect, our answer is, “It’s not either/or. It’s AND!”

Trust is BOTH given and earned. And it is, in fact, complicated!

Because of our clients’ unique giftings and backgrounds, some people can be slow to warm up in relationships, while others warm up fast! Some people can be slow to withdraw from certain aspects of relationships, while others ‘bail out’ quickly! Some people have learned wonderfully useful skills in communicating expectations and mending fences when those expectations are broken. Others are still on a journey to learn these skills.

In our own lives, we have some relationships where trust is high, and even when tough times come along, we can talk through what needs to go differently. We also have some really painful situations where, because we don’t have the skills (yet!) or the other person doesn’t have the skills (yet!), trust is broken and not (yet) repaired. In our souls, hope springs eternal (note our YETs!). Our door is always open to anyone who wants to journey with us to healing and restoration when trust isn’t going so well or has been broken in the past.

We’ve been blessed to have learned about trust by reading and listening to both Dr. Brené Brown and Dr. Stephen Covey on the topic of trust. Our consulting group has been working with several clients on the topic of trust – how it is built and what to do when it is broken. Teaching these topics has been a great way for us to better understand our own role when trust is challenged, and we’ve been exercising new muscles in these areas.

We’d love the opportunity to be given your trust to share what we’ve been learning personally and from what our clients have taught us as well.

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